ABOUT
VALUE #1
Not all leaders are born; leadership can be learned. Everyone has the potential to become a great leader with the right guidance, knowledge, and mindset.
VALUE #2
Education is the key to freedom. Through learning, we unlock opportunities, expand our horizons, and gain the tools necessary to navigate challenges and succeed.
VALUE #3
To help others, you must first invest in yourself. Personal growth is the foundation for empowering those around you and leading with purpose and confidence.
Our Mission
To empower leaders at every stage, through top-tier accessible learning, consultancy and fractional leadership. We provide individuals, teams and businesses with the strategies and hands-on guidance they need, taking them from simply surviving to truly thriving and creating a lasting impact.
Our Vision
We're striving to create a world where managers are never left to lead in isolation. Instead, they're fully supported, thoroughly trained and truly empowered, no matter how they find themselves in their roles. We're here to ensure that no one has to do it all on their own.
Our Goal
To empower leaders at every stage - not just to succeed, but to create a lasting impact within their teams and organisations.
Our Story - Building Better Leaders and Transforming Businesses
The Good Managers Guide was born from a simple but powerful observation. Across industries, managers are often promoted into leadership roles without the support, mentorship or training that they need and the result is stress, poor decision-making and a ripple effect that impacts teams, culture and business outcomes.
We set out to change that..
Founded in London, England by Mark, a leader with global experience and a First-class Honours degree (GPA 3.95) in Business Management (Enterprise and Sustainable Innovation) and a deep passion for leadership development, The Good Managers Guide was born.
Having been immersed in a triple crown accredited environment at university, Mark shaped The Good Managers Guide learning syllabus around those high standards and the global experience he built up over 25 years. Not only did he earn is degree from the triple accredited Open University Business School, but he is also currently pursuing his master degree as an achievement scholar at the prestigious Durham University Business School, one of the world's most renowned triple accredited institutions.
The Good Manager’s Guide originally began as a platform to help managers become competent leaders, but it always had a bigger purpose: lowering barriers to high-quality leadership education for those who can’t afford hefty university tuition and for those who face learning challenges. As someone who’s neurodivergent and has tackled dyslexia himself, Mark believes everyone deserves access to these insights too.
The Good Manager’s Guide is passing forward the frameworks and theories that Mark himself has found invaluable. He now wishes to pass that knowledge on in his own vision and in his own unique way; that way it's accessible, it's authentic and also tailored to be inclusive for all kinds of learners and helping more people step into leadership roles confidently.
However, as our clients' needs evolved, so did our mission and today, we're more than just a resource, The Good Managers Guide is a comprehensive partner in leadership and business transformation, offering on-demand executive support, strategic consulting and practical learning resources to help individuals and organisations thrive in a changing world.
We specialise in:
- Innovative Learning Resources - We create engaging forward thinking educational tools to empower growth.
- Strategic Consultancy Solutions - We offer tailored strategic guidance to help you navigate complex business challenges.
- Fractional Leadership Excellence - We provide high impact leadership supports on a flexible as needed basis to drive your organisation success.
Why We Do It!
We believe that better managers create better businesses and better businesses build stronger teams, healthy workplaces and more resilient communities. We do this by embedding ourselves in your journey, learning alongside you and delivering strategies that truly work in the real world. Whether you're a first-time manager, a scaling start-up or an established organisation seeking transformation, The Good Managers Guide is here to help you lead with clarity, confidence and impact.
Meet our team:
Meet the dynamic trio behind the magic.
Mark
Managing Director, Coach, Mentor, Transformation Specialist, Consultant and Fractional Leader
"I'm driven by my true calling to inspire others and I'm passionately devoted to helping people and businesses thrive, bringing a contagious enthusiasm for leadership and a steadfast belief in achieving dreams."
Mark is the heart and soul of The Good Managers Guide and the founder of Digital Paradigm, a leading digital consultancy and has been doing this training and consulting gig for over twenty years, helping folks from the basics all the way up to the big leagues. He’s been all over the map from Europe and Asia Pacific to the America's, you name it and he’s got a track record with Fortune 500 and FTSE 100 companies. He’s brought innovations to life that really drive new revenue, whilst working with some heavy hitters, including Microsoft's dedicated AI subsidiary Nuance and big names like F1.
Connect with Mark
Personal Achievements:
- Master’s in Business Administration (MBA), in-progress
- First-class Honours, Bachelor of Arts (BA) Business Management, (Innovation and Enterprise)
- Scored 139 on the Mensa Cattell B
- Scored 121 on the Mensa Cattell Culture Fair (CCFT)
Skills:
- Business and Technology Strategy
- Digital and AI Transformation
- Technology-Led Business Growth
- Innovation and Thought Leadership
- Programme, Project and Change Delivery
- Financial Stewardship
Dee
Founder and Director, Business Secretary and Operations Manager
"As an ocean lover, I'm here to dive right in and keep operations running smoothly. I absolutely love connecting with people and I could chat for hours if you let me. My passion is making a difference through heartfelt conversations and boundless enthusiasm"
So, Dee is our director and business secretary but guess what, she’s got all this incredible experience from leading big public service operations. She’s also worked internationally in places like Egypt, she’s got some serious sales experience and on top of that, she’s a total ocean lover who’s into scuba diving and that laid-back surfer vibe.
She’s all about making a difference through the Good Manager’s Guide, helping people be their best.
Connect with Dee
Personal Achievements:
- PADI Master Scuba Diver
Skills:
- Operational Leadership
- Exceptional Communication
- International Experience
- A Love of People and Community Engagement
J.I.M.M.Y
Just . Imagine . Mastering . Management . Yourself
Our Mascot
"Management isn't rocket science folks"
Meet Jimmy, our mascot with that timeless, been-there-done-that expression that just makes everyone chuckle. When Jimmy’s in the mix, you know the serious side of management doesn’t have to be all that serious after all.
Skills:
- Making you smile and laugh
Hope
Our AI Voice
"When in doubt, hear me out!"
Meet Hope, our friendly AI voice who ties it all together and the one you hear on our promo videos, from the homepage to our social media ads. So while the rest of us are bringing the human touch, Hope’s always got the perfect virtual line to keep things interesting.
Skills:
- Keeping you informed